Kendall Brown Wellness
Women’s Life Coaching Contract

All Payments are paid to Kendall Brown via payment processing through Thrivecart and Stripe. These are both safe and secure payment processing platforms, none of your details are stored on file.

Your initial payment (either full price or first payment of your payment plan) is what secures your spot in the program. Your spot is not secured until this is paid.

For digital pre-recorded courses there is NO refund, cancellation or “change of mind” policy.

For live events there is NO refund, cancellation or “change of mind” policy.

Payment Plans:

By signing up to a program using a payment plan, you are agreeing to pay the full amount across the agreed upon length of time, at the agreed upon times (eg Weekly, fortnightly, monthly). There are no refunds.

If you decide to pull out prior to the commencement of the program, your future payments will stop but you will not receive a refund of payments already made.

If you decide to cancel and pull out of the coaching container or program once it has started, you will not get any refunds and you are liable to pay the remaining balance of your payment plan in full.

For digital pre-recorded courses there is NO refund, cancellation or “change of mind” policy.

For live events there is NO refund, cancellation or “change of mind” policy.

The card you used to pay the deposit is the one that will be recharged for your rebills. Please make sure you have the funds available on this card at the date it is due to be re-charged.

Failure of payment may result in a $25 USD charge per day of failed and late payments. Please contact me if you know of any issues as to why your payment may fail PRIOR to your recharge date, so we can organise a solution.

If the payment fails the first time, I will notify you and the card will be automatically re-charged in 24hrs.

If the payment fails a second time without explanation, you will be removed from the program and won’t have access to my coaching, any of the material or my services UNTIL you have paid what is outstanding.

Repeat failures may result in your permanent termination from all of my coaching services and legal action may be taken to collect the outstanding money that is owed to me.


Coaching Commitment

You understand coaching is a professional client relationship you have with your Coach, that is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving these desired outcomes.

Once we begin our Coaching Container together, I as the Coach am fully committed to you and your success. I know you will be fully committed to yours too. This commitment includes you going through the entire coaching program from start to finish. You understand and agree that as the Client, it is your sole responsibility to care for your physical, emotional and mental well-being during your coaching sessions and container including your choices, decisions and actions undertaken.

You understand that Coaching is a comprehensive process that may involve all areas of your life, including work, finances, health, relationships, education, recreation and more. You acknowledge that deciding how to handle these issues, incorporate coaching actions/homework etc into those areas and implement your choices is exclusively your responsibility

Confidentiality

All matters discussed between us whether in person, via phone, ZOOM, email, or Whatsapp remain fully confidential. You understand that certain topics discussed in coaching sessions may be anonymously and hypothetically shared anonymously on social media for training and marketing purposes.

Share with me all your amazing wins, reflections, realisation and challenges. This will happen via WhatsApp (if the program you are joining has WhatsApp support). You give me full permission to share on my social media, with all Privacy Policies in place and personal details completely blocked out.

Actions

You will only gain wonderful momentum in your Coaching Container if you undertake agreed inspired actions and homework between coaching session. You agree to perform all actions set for you between sessions and advise me if they are not going to be completed.

You will not hold me responsible for not achieving, (in whole or part), any of your goals and recognise that outside of Coaching Sessions your stated actions can only be carried out by yourself. We will cover an extensive amount and do the majority of the work in our sessions together. The only way you will not achieve your desired results is, if you do not do the work and are not showing up for yourself and fully commit.

Coaching Methods

You acknowledge that the coaching container may be personally challenging at times and give rise to ALL sorts of feelings and emotions. It’s in acknowledging these difficult emotions that we are able to heal and grow. However, you will not hold me liable for any loss or cost incurred by you in the event of mental, physical, emotional, stress or distress caused directly or indirectly in relation to your coaching series. You will indemnify me in the event of any such claim.

Intellectual Property

You have no right to use or reproduce any of the resources or materials, processes, techniques, presentations, methodologies used by me, created by me and given to you in our Coaching Series, outside of our Coaching Container. Any processes, techniques, presentations, methodologies, resources or materials I share with you, is the intellectual property of Kendall Brown Wellness. It is not to be reproduced even in part, without written expressed permission from Kendall Brown. This falls under Copyright Notice.

Professional Advice:

You understand Coaching is not to be used as a substitute for professional advice. You will seek independent qualified professional guidance for medical, financial, business, spirituality, mental health or other matters. You understand it is your sole responsibility in making your decisions and taking action regarding these areas. You understand Coaching is not meant to be used in the place of diagnosis, treatment or therapy or as a service in replacement of treatment for mental health illness from Professionally Qualified Counsellors, Psychiatrists, and Psychologists.

Cancellation, Refund, ‘Change of Mind’ Policy

This Coaching Agreement has a NO refunds, cancellation or ‘change if mind’ policy. You must be “all-in” and whole body YES! This is all about commitment, taking action, dedication, putting in the work and doing the things. I show up to every single session, email, text, voice memo with 100% commitment and high-vibe energy, because I know how powerful this work is and I want to see you transform and get the long-term, sustainable results you want.

Investing in yourself now, is the best CHOICE you can make for yourself, your future self WILL thank you for it. If there was a backdoor and a way out, you would not be fully standing in your Power and fear blocks you from taking action, resulting in not getting the value you want. The results will not be as impact-full because if you have a security blanket and a “way out” you are more likely to use it when challenges arise, to make excuses for yourself and to not back yourself, which equals you not putting in FULL effort. Back yourself babe, stand IN your power, put you first, take the lead and action - You have got this!

I, Kendall Brown, agree to provide Women’s Life Coaching Services to facilitate the transformation of your desires as per this coaching agreement. We are bound by the Terms and Conditions of this agreement for the length of our Coaching together.